Refund policy

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise the right to cancel, you must inform us (Görges Naturprodukte GmbH, Weihersfeld 42, 41379 Brüggen, service@aniforte.de, Phone: +49 (0)2163 5725080, Fax: +49 (0)2163 57250899) of your decision to cancel this contract by a clear statement (e-mail or a letter sent by post and fax, for example). You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

- End of the withdrawal policy -

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts

for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded,
for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered at the earliest 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no influence,
for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts

The right of withdrawal may expire

for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature,
for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery - for the delivery of newspapers, magazines or periodicals with the exception of subscription contracts.

Sample withdrawal form

If you wish to cancel the contract, please complete this form and return it to us.

To:

Görges Naturprodukte GmbH
Weihersfeld 42
41379 Brüggen
service@aniforte.de
Fax: 49 (0)2163 57250899

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for notification on paper)
Date(s)

_______________

(*) Delete as appropriate.