Alternative dispute resolution pursuant to Art. 14 (1) ODR Regulation and § 36 VSBG:

The European Commission provides a platform for online dispute resolution (OS), which you can access at .

We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

Our e-mail address for consumer complaints is

The AniForte service team will be happy to answer your questions and suggestions about our products on weekdays from 8:00 a.m. on the free service hotline; Tel.: 0800 450 415 0